We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Remote

Job Description

The opportunity

As a licensed doctor with minimum experience of 10-15 years of clinical practice in internal medicine or any sub-specialties or insurance medicine experience, sound understanding of an insurance company’s various business operations, and expert knowledge of medical science, technology and their impact on mortality, the Chief Medical Officer role plays a key leadership role in the development and maintenance of the company’s proprietary medical underwriting guidelines and approaches.

In addition to a focus on the US marketplace, the Chief Medical Officer will be responsible at times for researching medical conditions of importance to insurance underwriting and consulting and collaborating with pricing and other members of the global offices of Manulife to implement enhancements to our global proprietary guidelines and approaches.

The Chief Medical Officer also leads a team of Medical Directors across business sites and provides medical consultations on new business and claims cases, conducts research and development to keep the division at the forefront of underwriting and delivers educational programs to the underwriting department and client firms.

Responsibilities

• Lead a team of MDs across sites to maintain exemplary service standards and quality of work provided on case consultations to the Life Underwriters who hold a variety of approval limits, including large multi-million lines of coverage

• Maintaining an industry presence, building and maintaining networks and relationships with internal and external partners and keeping informed of developing medical and technical advancements as well as an awareness of industry rules and regulations that may affect underwriting. Active participation in industry committees and working groups (ex. AIM Committee)

• Ensuring company remains at the forefront of underwriting by actively monitoring and reviewing changing medical science and translating its applicability to insurance medicine, conducting research, drawing conclusions and making recommendations appropriate for underwriting

• Responsible for enhancing and maintaining the medical content of the proprietary underwriting manual MUM (Manulife Underwriting Manual). Must be able to translate complex medical research into underwriting guidelines.

How will you create impact?

Reporting to the Chief Underwriter, this position will contribute to the strategy of identifying and implementing innovative enhancements and efficiencies to our underwriting approach by using analytics, as well as advances in medical science and technology – delivering a more simplified purchase process for the customer and more favorable overall results for the company.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for?

• Doctor with 10-15 years of insurance medicine experience

• Board certified in insurance medicine

• Must be adaptable and able to quickly understand insurance medicine and how its focus differs from clinical medicine and research.

• The ability to work as part of a small team, both in a leadership role and as a contributing member is critical.

• Flexibility of thought and openness to new ideas.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture

• We lead with our Values every day and bring them to life together.

• Boundless opportunity

• We create opportunities to learn and grow at every stage of your career.

• Continuous innovation

• We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion

• We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship

• We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-JH

#LI-Remote

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

US Full time - Remote

Salary range is expected to be between

$148,400.00 USD - $275,500.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)