Job Title: Program Manager

Location: Hybrid Work Model Reporting to Vienna, VA or Pensacola, FL one day a week

Pay Rate: Open to Both C2C and W2 options

Position Type: Multiyear Contract

Job Description:

Hybrid Work Model reporting to Vienna, VA (or Pensacola, FL) at least 1 day a week (hybrid).

• Previous experience with M365 (would be a plus)

• Experience managing pilots (proof of concepts)

• PMP Certification required

Basic Purpose:

To provide full project lifecycle management for multiple large highly complex IT projects or programs from inception to completion. Ensure projects are delivered on schedule, within budget and in accordance with quality standards. Provide project leadership to ensure overall success and delivery of expected outcomes in support of Client’s strategic goals. Work is performed under general direction.

Responsibilities:

• Adhere to project management best practices by following the policies, procedures and methodologies established within the Systems Development Life Cycle

• Ensure effective management of projects from inception through implementation

• Collaborate and negotiate with business partners and vendors to understand requirement needs, and resolve any gaps or risks/issues

• Prepare and deliver status reports regarding project milestones, deliverables, dependencies, risks, and issues to management and stakeholders

• Oversee project and program progress to ensure project and program documentation and schedules are in compliance with previously agreed requirements and standards

• Maintain and archive all project/program related documentation

• Identify and manage vendor interdependencies for all projects

• Oversee, guide, mentor and empower Project Managers in their management of project budget, costs, schedule and performance

• Identify, communicate and resolve technical, tactical and operational project issues and risks

• Exhibit intellectual agility and interpersonal flexibility to reassess, reflect and shift thinking as projects or strategic direction changes to ensure project/program goals are attained and business needs are met

• Communicate project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders

• Monitor and measure staff assignment results against project goals and task responsibilities

• Provide regular feedback to project staff and input to the performance review process

• Facilitate project team and client meetings for the resolution of project related issues

• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

• Coordinate agile functions such as sprint planning, daily standups, retrospectives, sprint demos, story refinement, and release planning, etc.

• Full life–cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Ensure that vendor meets or exceeds their contractual obligations by delivering quality products/services on time and within cost structure

• Manage all financial management aspects of vendor delivery and provide feedback on vendor performance

• Ensure successful project implementation

• Manage project-level risks, issues, dependencies, and change management

Qualifications and Education Requirements:

• Bachelor's degree in Information Technology, or related field, or the equivalent combination of education, training and experience

• Extensive experience in project leadership and execution, including initiatives with technology, processes, cross–functional teams and external partners

• Expert knowledge of development or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc.

• Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert knowledge of project lifecycles and development methodologies, including agile project management principles and practices

• Extensive experience in leading agile development teams and facilitating team meetings in agile environment

• Significant experience in IT resource allocation and management

• Extensive experience working and participating in cross–functional, multi–dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Expert presentation skills with essential executive presence

• Extensive experience in leading, guiding and coaching professional staff

• Significant experience in vendor engagement related to project delivery

• Expert skill building effective relationships through rapport, trust, diplomacy and tact

• Expert research, analytical, and problem solving skills

• Expert skill using innovative thinking to solve problems and facilitate the decision making process

• Expert organizational, planning and time management skills

• Expert skill exercising initiative and using good judgment to make sound decisions

• Expert skill communicating with all levels within an organization

• Expert skill in building strategic and execution focused plans and alliances with partner leadership

• Expert skill resolving conflicting requests and meeting changing requirements

• Expert verbal, interpersonal and written communication skills

• Expert word processing, spreadsheet, and presentation software skills

• Project Management Professional Certification

Desired Skills:

• Expert knowledge of the Client’s Project Portfolio Management

• Expert knowledge of Client’s functions, philosophy, operations and organizational objectives

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.