We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAPs global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, youll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What youll do

Position Title:SAP iXp Intern - Cloud ERP Webinar & Communications Specialist

Location: Toronto, ON

Expected Start Date: June 2024

Internship Duration: 4-8 months

You will be part of the Cloud ERP Adoption Office and support our Global Customer Success Managers (CSMs) by building best-in-class customer programs/experiences, with a focus on the areas listed below.

• Virtual Event Planning: organize webinars and other virtual events in collaboration with customers, product, and solution management.

• Virtual Event Logistics: execute around 150 global virtual events annually.

• Customer Success Day (in-person) Events Planning Support & Logistics

• Content: maintain registration sites and event web pages, create customer invitations and newsletters

• Communications: develop customer email campaigns and internal newsletters, and manage external-facing subscription lists in SAP Marketing Cloud while properly following data compliance policies

• Analytics: track and manage customer engagement analytics post-event along with customer contact data

• Website maintenance: maintain/update internal and external sites with program information (e.g., SharePoint, ON24 Engagement Hub, SAP microsites)

What you bring

Were looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Economics, Marketing, Commerce, Communications, Management Information System (MIS) or Business Technology Management (BTM) related degree (Bachelors, Masters, MBA).

• You must have a combination of technical and business expertise.

• You should be a team player, with a self-starter attitude and the ability to work with minimal direction.

• Good communication/writing and organization skills are important.

• You should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving.

• Above all, you should be passionate about technology, customer experience and value realization.

Top skills or competencies:

• Project Management

• Virtual Event Planning

• Strong Relationship/Interpersonal skills

• Detail Oriented

• Curious

• Demonstrated Self Starter and Fast Learner

• Strong written communication skills (email, PPT, marketing content)

• Intermediate Excel skills

• Basic graphic design skills (e.g. Canva)

• Strong organizational skills

• Business Acumen

• Consultative Skills

• Demonstrated previous experience in the above areas

• Prefer someone who worked at SAP before

• Demonstrate strong collaboration skills

• Proficient in content creation

• Website management

• Digital Media experience an asset

• Experience with ON24 a strong asset

• Experience with SAP Analytics Cloud a strong asset

• Experience with SAP Marketing Cloud a strong asse

Meet your team

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

The goal of the Cloud ERP Adoption Office is to support the Global Customer Success Managers (CSMs) with customer renewals, adoption, expansion/upsells, and references. In this role, you will be to learn about the different core dimensions of what it means to build a Customer Community through Audience/Stakeholder Engagement for the Customer Success organization across the Cloud ERP Solution Area (SAP Digital Supply Chain, SAP S/4HANA Cloud, SAP Finance & Quote-to-Cash).

Please note that this is a global role and most of our virtual programs take place around 9:00 or 10:00 US Eastern / 15:00 or 16:00 Central European time.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. (http://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18.00 - 35.00 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com

Requisition ID: 395140 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid