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Expeditors Agent-Order Management in Phnom Penh, Cambodia

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

 

As an Entry Level order management agent, you will have direct oversight of order management customers to help drive visibility and efficiency in their supply chains.

Key Deliverables

  • Review Standard Operation Procedure for 100% compliance for all assigned customers.

  • Perform accurate and timely data entry into operating system.

  • Track and trace shipments.

  • Review operational dashboard daily to manage shipments.

  • Manage shipping instruction and other relevant documents with shippers and shipping lines.

  • Complete accurate and timely billings for customers.

  • Submit payment request to accounting for service provider invoices.

  • Collect and distribute commercial documents timely as per customers’ expectations.

  • Meet compliance & regulations all the times. This includes internal policies and procedures such as Operational Process Standards and external government regulations or customer policies requirements.

  • Communicate politely and firmly with all customers, with provision of exceptional customer service.

  • Respond email to both external & internal customer timely

  • Perform other tasks as assigned by supervisor/manager.

Delivered Skill-Sets and Characteristics

  • Bachelor degree, going to graduate or 6 months to 1 year related experience.

  • Proficiency in Microsoft Office applications especially EXCEL.

  • Oral and written proficiency in the English language.

  • Ability to work productively both individually and in a team environment

  • Sense of urgency for goal achievement

  • Self-motivated with ability to work in a fast-paced and constantly changing environment

  • Strong problem solving, organizational, and interpersonal skills

  • Timeliness and accountability for results

     

Expeditors offers excellent benefits:

*          Paid Vacation, Holiday, Sick Time

*          Training and Personnel Development Program

*          There will be career opportunities within the company (local, regional and globally).

Attractive income with good career prospects and remuneration package will be offered to the right candidate.  Interested party, please send your full resume and expected salary to our Human Resources, via smart recruiter link or contact to telephone number +855-10 234-538/ 89 713-535 as soon as possible. Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Only short-listed candidates will be contacted.

Any employment with Expeditors is contingent upon satisfactory completion of a background check.

All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment process.

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