• Contribute to the development of the company sales and marketing administration activities.

• carry out direct sales & marketing activities to agreed budgets, sales volumes, values, product mix and timescales.

• Ensure that the sales enquiry process is conducted in a timely manner that meets internal procedures (EC,…) and customer satisfaction.

• Actively support in the preparation of promotions, exhibition events, road shows, conferences

• Support incoming enquiries, co-ordinate client meetings with BUs and support contract preparation for BUs

• Provide administrative support to Business Units activities.

• Maintain membership to professional organizations like Chambers of Commerce or Commodities Association

• Maintain, enhance and keep up to date all aspects of the web site. Publish regular news

• Support and assist in the preparation of tenders.

• Maintain data integrity and support the Business Units on the Customer Relationship Management (CRM) system.

• Continually review and improve company sales literature, company sales presentations and advertising material.

• Update and maintain SalesForce

• Ensure training on SalesForce for BUs

• Create and maintain all Sales Reports on a monthly basis or as per request and share with Management and BU Managers as well as BDs

• Completion of vendor applications

• Maintain BV details up to date in all client’s vendor web portal

• Manage BU’s Business Developers’ Agenda (take appointments)

• Create and manage Mass Mailing campaign.

• Organise regular webinars

• Prepare a weekly market intelligence report (Carry out market research, competitor and customer surveys.)

• Monitor and report on activities and provide relevant information to management

• Any other tasks given by the hierarchy

Performance Measures (KPIs)

• Sales Force connections

• Leads generated.

• Deadline respect

• Number of appointments taken

• Sales budget

Knowledge, Key Skills & Experience

• A completed high school education.

• 1-3 year Experience in sales and marketing or business support

• Computer literacy in MO365 & PowerBI

• Knowledge of CRM such as SalesForce

• Use of Pardot

• Market Research and Surveys.

• Above average telephone skills, including making introductions and generating leads.

• Experience in preparing quotations and tenders.

• Good presentation skills

Key Behaviours/Competencies

• Ethics

• Communication

• Organised

• Commitment

• Reliable

• Time and priority management

• Urgency

• Disciplined