CLERK TYPIST I-III - FRONT DESK OFFICE SUPPORT

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CLERK TYPIST I-III - FRONT DESK OFFICE SUPPORT

Salary

$18.61 - $29.51 Hourly

Location

City of Long Beach, CA

Job Type

Unclassified - Full-Time, Permanent

Job Number

CM24-018

Department

CITY MANAGER (UC)

Opening Date

05/10/2024

Closing Date

5/24/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

DESCRIPTION

The City Manager's Office is recruiting for a full-time, unclassified Clerk Typist I-III, who will provide clerical and administrative support for the City Manager's Front Office/Reception area. The Office is responsible for implementing policies set by the City Council and providing oversight for all City Manager departments to ensure the efficient delivery of services. The Office coordinates closely with the elective offices and the semi-autonomous departments (Water and Harbor). The Office is responsible for City Council support, intergovernmental relations, public affairs, special events and filming, Office of Equity, Office of Cannabis Oversight, the Long Beach Recovery Act, and the Citizen Police Complaint Commission. This position is a great opportunity for an individual who is customer service driven, self-motivated, a team player, and interested in working in a demanding, fast-paced environment that is highly rewarding.

EXAMPLES OF DUTIES

• Greet members of the public, clients, vendors, and City employees at the 10th Floor Reception desk.

• Answer telephone calls for the City Manager's Office and the Human Resources Department

• Place orders for office supplies

• Distribute incoming mail, packages, and deliveries

• File and organize sensitive and confidential documents

• Enter Purchase Orders (PO), Direct Payments (DP), and Invoices using MUNIS (Financial Software)

• Perform various types of data entry

• City Manager Signature Document Tracking

• Accounts Payable

• Scan and deliver signed contracts back to other departments' points of contact

• Provide back-up to the Office's administrative support team.

• Perform other related duties as required.

A SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Ability to effectively interact with the public and City staff, including executive management staff, and provide excellent customer service.

• Ability to work independently, be proactive, and learn quickly.

• Ability to manage multiple tasks, meet deadlines and prioritize assignments to ensure timely completion.

• Ability to handle confidential issues in a professional manner.

• Ability to monitor and filter multiple email accounts to establish contact and action items.

• Ability to exercise strong judgment in carrying out responsibilities.

• Ability to maintain composure when dealing with difficult individuals.

• Ability to be punctual, flexible, and maintain a positive attitude.

• Available to work 7:30 a.m. to 4:30 p.m., Monday through Friday.

REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS:

• Ability to type neatly and accurately at a net speed of 40 words per minute.

• Ability to file in alphabetical and numerical order.

• Ability to make simple mathematical computations.

• Ability to correct errors in grammar, spelling, and punctuation.

• Ability to work cooperatively with other employees and the public.

Desirable Qualifications:

• Two (2) years of progressively responsible clerical experience including frontline customer service interactions.

• Extensive experience using a personal computer and business software (Microsoft Office, especially Word and Excel).

• Bilingual in Spanish, Khmer, and/or Tagalog.

• Notary Public Experience.

SELECTION PROCEDURE

Interested applicants must file an application onlinewith a cover letter and resume in PDF format attached by Friday, May 24, 2024 at 11:59 PM.Incomplete applications will not be processed. The materials submitted will be thoroughly reviewed and only those candidates determined to be best suited for the position will be invited to participate in the selection process, which will include an interview by a selection panel and may include a performance and/or writing exercise.

The City of Long Beach is anEqual Opportunity Employer.We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to theCalifornia Fair Chance Act.You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visitinghttps://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

· Medical and Dental Insurance

· Life Insurance

· Retirement Plan (P.E.R.S.)

· Paid Vacation, Personal Holidays and Sick Leave

· Deferred Compensation

· Credit Union Membership

· Free Bus Transportation (Long Beach Transit)

· Flexible Spending Accounts

· Free Employee Parking

· Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Do you understand the information in the statement above?

• Yes

• No

  02

  This position requires you to attach a cover letter and resume. Did you attach your cover letter and resume in PDF format?

• Yes

• No

  03

  REQUIREMENTS TO FILE:Do you have the ability to type neatly and accurately at a net speed of 40 words per minute?

• Yes

• No

  04

  Do you have the ability to file in alphabetical and numerical order?

• Yes

• No

  05

  Do you have the ability to make simple mathematical computations?

• Yes

• No

  06

  Do you have the ability to correct errors in grammar, spelling, and punctuation?

• Yes

• No

  07

  Do you have the ability to work cooperatively with other employees and the public?

• Yes

• No

  08

  DESIRABLE QUALIFICATIONDo you have two (2) years of progressively responsible clerical experience including frontline customer service interactions?

• Yes

• No

  09

  Do you have extensive experience using a personal computer and business software (Microsoft Office, especially Word and Excel)?

• Yes

• No

  10

  Please indicate whether or not you are bilingual in Spanish, Khmer, or Tagalog.

• Spanish

• Khmer

• Tagalog

• I am not bilingual in any of these languages.

  11

  Do you have Notary Public Experience?

• Yes

• No

  12

  REQUIRED ATTACHMENTS NOTICE:I understand that required documents, such as resumes, cover letters, degrees, transcripts, certificates, or licenses, must be uploaded to my online application in PDF format at the time of filing. I also understand that any proofs submitted must contain either my name or other identifying characteristic on the form, that proof of education for academic degrees must indicate degree conferral, and that proof of education for degrees or units outside the United States must include proof of educational equivalency.

• Yes

• No

  13

  CERTIFICATION STATEMENT:I hereby certify that all information provided in my online application, including the Supplemental Questionnaire, is true and complete to the best of my knowledge. I acknowledge that the department may contact my current and past employers or educators to verify the information that I have provided in my application. I understand that any falsification or omission of material facts disqualifies me from further consideration for this recruitment. To certify the above statement, please type your full name below.

  Required Question

Agency

City of Long Beach

Department

CITY MANAGER (UC)

Address

411 W. Ocean Blvd., 10th Fl

Long Beach, California, 90802

Phone

(562) 570-6711

Website

https://www.governmentjobs.com/careers/longbeach

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