Senior Customer Service Officer

LOCATION

COMPANY

JOB FIELD

JOB TYPE

JOB ID

LOCATION

COMPANY

JOB FIELD

JOB TYPE

JOB ID

Position objective:

• To enhance customer satisfaction, ensuring customer needs are fulfilled as per business strategy.

• To be customer facing, providing customers differentiated SCM services as per business strategy.

• To manage Order-To-Cash processes and KPIs e.g., order management, delivery management, billing management, and handle customer complaints, etc.

• To actively participate on OTC improvement projects as assigned.

Qualifications :

• Bachelor degree from any major

• Min. 2 years experiences in the role of Customer Services / Supply Chain / Sales Admin

• Familiar with SAP and supply chain business process is a plus

• Strong interpersonal communication, analytical and decision making

• Fluent in English

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A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.

Auniquetotal offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.

Working at BASF: We connect to create chemistry

We are proud of strong history of innovation, which has helped make us who we are today – the world's leading chemical company. Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.

The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

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Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.

Join the team and connect with more than 117,000 other minds.

Jakarta, JK, ID

PT BASF Distribution Indonesia

Logistics & Supply Chain Management

Permanent

99775

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