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WTW Sales Support - Health & Benefits in Hanoi, Vietnam

The Role

Support sales process.

  • Proactively support sale and broking manager for processing of sale and broking to develop new business and cross sale.

  • Participate in sale administrative areas and broking process: preparing pipeline, gathering data, prepare proposals, quotations, comparisons worksheets, reports, confirmation of cover, etc

Participate in sales.

  • Conduct sales planning and activities: finding pipeline & prospect, doing cold call to pipelines and search for client’s interest in WTW; prepare proposals, comparison, process contract….

Participate in servicing clients.

  • Perform standardised, high-volume operational activities to support both client & market-facing specialists across the end-to-end placement lifecycle for new business and renewals.

  • Provide internal coordination of activity required for managing client interactions and queries.

  • Provide operational support including but not limited to answer clients’ enquiries through direct line during office hours; support clients’ enquiries related to claim process; manage insured data; follow up client’s payment; collect and screen claim data; prepare data and documents prior to client’s meeting; and closely coordinate with the designated Account Managers to prepare documents as per client’s request.

  • Follow strictly standard compliance, along with any local procedures and policies.

  • Other tasks assigned by the Company.

The Requirements

  • University degree

  • Computer Literate, MS-Word, Excel, Power Point

  • At least 02 years’ experience at B2B BD/Sales admin position for MNC, preferably insurance/service industry

  • High integrity, Initiative, and critical sense ownership

  • Proactive, Strong customer management skills

  • Client-oriented, innovative, and critical sense

  • Good presentation and negotiation skills

  • Be able to work under high pressure.

  • Long-term commitment

  • Fluent in English & Vietnamese

Equal Opportunity Employer

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