Job Information
City of Durham Code Enforcement Officer - Cross Connection Control in Durham, North Carolina
Code Enforcement Officer - Cross Connection Control
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Code Enforcement Officer - Cross Connection Control
Salary
$42,650.00 - $65,636.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
24-04866
Department
Water Management
Opening Date
04/09/2024
Closing Date
5/22/2024 11:59 PM Eastern
Description
Benefits
Questions
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Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $42,650.00 – $47,957.00
Work Day/Hours: 8:00 a.m. - 4:30 p.m.
The Department of Water Management is seeking an energetic and well organized individual for the role of Code Enforcement Officer I. Please note that this position is not an inspectors position. This key position supports the Cross Connection Control (CCC) Group which administers a backflow preventer program in order to protect the public water supply from residential and non-residential cross connections.
Currently, there are over 18,500 known backflow preventers in Durham. Due to the growth and redevelopment of the City’s water service area, the CCC group is also charged with inspecting and maintaining annual testing requirements on an increasing number of new backflows (over 700 each year since 2011). There are also unknown cross connections that this position would help identify and assist in bringing into compliance.
This is a fast-paced environment that involves interaction with contractors, business owners, and the public. In addition to strong organizational skills, the successful candidate will be proficient in Word, Excel, SharePoint Platform to manage internal and external web postings, assist the Inspectors, and entering data into the LDO database system and the Cross Connection database electronic portal. Duties include, but are not limited to, investigating for non-compliance, documenting violations, issuing Water Termination Letters, performing lock/unlock of water meters, and responding to technical issues of licensing, permitting, or CCC-related City ordinances and state laws.
Duties/Responsibilities
Performing inspections of properties for violations of City codes and ordinances related to cross connection control and facilitating remediation of non-compliant properties by working with other staff to address issues.
Gathers, compiles, and maintains evidence through written, photographic, and electronic records; prepares and maintains reports, case files, notification letters, and other documentation; maintains databases and online systems; enters, updates, researches, and compiles information, ensuring accuracy and compliance with applicable regulations, policies, and procedures.
Coordinates with residents, property owners, and City departments, and/or external agencies; attends meetings to respond to complaints and inquiries; reports violations; prepares and sends notification letters; testifies in court; and provides public information about departmental operations
Minimum Qualifications & Experience
High School Diploma or equivalent (GED, HiSet, TASC)
Three years of related experience sufficient to understand the basic operational, technical or office processes involved in the assignment.
A valid North Carolina Class C Driver’s license with a satisfactory driving record OR, If you have a valid license from a State other than North Carolina, must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire
Additional Preferred Skills
Technical and/or administrative experience with plumbing or cross connection control
Knowledgeable of applicable laws and regulatory codes/ordinances relevant to permitting and compliance
Basic proficiency in MS Office applications
Customer service experience
The ability to communicate effectively both in writing and orally
The ability to balance and organize office functions and field tasks
The ability to investigate residential and non-residential properties for codes violations
Be effective in building relationships with contractors, business owners, and the public
Benefits – General Full-Time Employees
11-12 paid holidays per year
12 standard work days of vacation per year
12 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 10.15% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 5 years related experience
5 or more years related experience
05
How many years of experience do you have with plumbing and/or backflow prevention?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 7 years related experience
7 or more years related experience
06
How many years of related customer service experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 3 years related experience
3 years but less than 7 years related experience
7 or more years related experience
07
How would you rate your experience level/proficiency with MS Office applications? (such as Outlook, Word, and PowerPoint)
No experience
Beginner level
Intermediate level
Advanced level
Expert level
08
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).
I have a valid, unrestricted NC driver's license.
I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
I do not have a valid, unrestricted driver's license.
Required Question