Universe Specialist (

Job Number: UNI000068 )

Description

• Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards

• Communicate sales plans and targets to the Universe team, monitor performance on an on-going basis and suggest corrective actions to hierarchy when needed

• Assign routine and non-routine tasks to Sales Associates, Cashiers and Coordinators and assist in preparing the staff schedule in order to ensure that activities are carried out in the most efficient manner

• Benchmark prices with the competition and recommend price modifications in order to maintain competitiveness

• Support the Universe Manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products

• Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results

• Watch for and prevent security risks and thefts, and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss

• Handle other related activities such as controlling the process of shipments reception, carrying out the end-of-day closing of the shop, collecting and reporting customers and staff comments to the Manager and other

• Monitor and identify bestselling items, limited editions and non-moving products on a weekly basis, and report on them to the hierarchy

Qualifications

• Bachelor’s Degree

• Active participation in at least one sporting activity and good knowledge of sporting products as well as of sporting events

• Proficiency in MS Office

• Fluency in English

• Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible

• Active participation in at least one sporting activity and expert knowledge of sporting events

• Teamwork: level 3

• Customer Focus: level 2

• Driving and Achieving results: level 1

• Planning and Organizing: level 2

• Self - Development: level 3

• Change and Adaptability: level 2

• Initiative: level 3

Organization : Decathlon

Primary Location : Jordan-Jordan, City Mall

Schedule : Full-time

Unposting Date : Ongoing

Req ID: UNI000068