Job Information
Marriott Cluster Debtors Clerk - Protea Hotel by Marriott Breakwater Lodge in Cape Town, South Africa
Job Number 24077605
Job Category Finance & Accounting
Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting and auditing. Audit statistical, financial, accounting and auditing. Audit and reconcile all revenue postings.
CANDIDATE PROFILE
Education and Experience
A recognised appropriate financial qualification advantagous
3 – 4 years experience in a similar function
The ability to perform well under pressure
Accuracy and attention to detail
Ability to work without supervision and within a team
Strong planning and organizing skills to meet deadlines with regards to operational requirements essential
Strong interpersonal and communication skills
Experience in Commerce and financial processes
Proficiency in Microsoft packages essential (Word, Excel, email)
Accuracy and numerical insight
Strong analytical skills and ability
Flexible working hours
CRITICAL WORK ACTIVITIES
Debtors:
Maintain up to date debtors book e.g invoices and statements
Generate and send out statements by the 7 th of each month
Follow up on, collect and allocate debtors payments
Carry out billing, collection and reporting activities according to specific deadlines
Perform account reconciliations
Monitor customer account details for non-payments, delayed payments and other irregularities
Generate age analysis
Maintain accounts receivable customer files and records (spreadsheet credit applications and documents)
Process credit card payments
Investigate and resolve customer queries
Process adjustments as and when required as approved by management
Communicate with customers via phone, email, mail and personally
Assist with month end closing
Age Analysis/Credit limits weekly
Monthly debtors meeting and O-status on a Wednesday 2pm.
Take minutes and send out within 48 hours.
Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.
Follow all company policies and procedures.
Duties Included but not limited to the following:
Reconcile cash activity report – discuss variances picked up with the Cluster Finance Manager & Assiststant Cluster Finance Manager
Distribute cash activity report to HOD’s weekly
Daily banking when needed (assisting to remove banking from safes and to assist with mid-month surprise and month end float checks)
Credit card recon
Change and change requests
Safety and Security
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural
disasters).
Maintain awareness of undesirable persons on property premises.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure
environment.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Policies and Procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company
policies and procedures.
Perform other reasonable job duties as requested by Management.
Working with Others
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Physical Tasks
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Critical Competencies
Analytical Skills
Learning
Decision-Making
Interpersonal Skills
Customer Service Orientation
Team Work
Interpersonal Skills
Diversity Relations
Communications
Communication
Telephone Etiquette Skills
Listening
English Language Proficiency
Applied Reading
Personal Attributes
Integrity
Dependability
Presentation
Positive Demeanor
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Marriott
- Marriott Jobs