NY HELP Yes

Agency Information Technology Services, Office of

Title Information Technology Specialist 2 (NY HELPs) - 6810

Occupational Category I.T. Engineering, Sciences

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Swan St. Bldg, Core 4, Flr 4

City Albany

State NY

Zip Code 12220

Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. ORA bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. ORTwo years of professional experience in information technology.Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

Duties Description Under the direction of an Information Technology Specialist 4 SP, SG-25, within Chief Technology Office, Shared Platform Services, Middleware Services, the incumbent will administer WebLogic and other middleware suite for multiple portfolios/agencies we support. This position may require some On-Call responsibilities. Duties include, but are not limited to:• Plan, organize, coordinate, and execute critical middleware initiatives and projects.• Administer and maintain J2EE Application Server systems software, such as Oracle WebLogic Servers, IBM WebSphere Servers, Oracle Business Intelligence Enterprise Edition (Oracle Analytics Software), Oracle Data Integrator (ETL Tool), Apache Web Servers, and Oracle Application Express software (APEX).• Configure, deploy, and maintain J2EE Web Applications running on Oracle WebLogic and IBM WebSphere servers, fronted by Apache or IBM HTTP Web servers. Configure and maintain customized system software and client tools.• Implement best practices and Security methods using SSO, SAML, and OKTA across the various middleware environments.• Document best practices; prepare training materials and train junior Server Administrators and System Programmers.• Work closely with client agencies and other stakeholders involved in the middleware projects. Guide Client agencies/portfolios in making well-informed middleware/platform-related decisions to align with ITS standards and guidelines.• Collaborate and coordinate effectively with Network, Database, and other Server Management Groups.• Responsible for Platform Teams ITSM Resolver groups. Reviewing ITSM Service requests and Change tasks and closing Sev1/2 incidents assigned to our unit promptly in compliance with SLA to provide excellent customer service compatible with ITIL Standards.• Participate in ongoing and future ITS transformation, automation, and modernization efforts as per ITS guidelines. • Adhere to ITS policies and procedures (Timing, Attendance, TC Policy, and conduct, etc.). Provide regular updates to the supervisor on projects and tasks assigned.

Additional Comments Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Your Social Security number may be required to confirm eligibility.